Frequently Asked Questions

Upload your CAD files (STEP, IGES, STL, or DXF) on our quote page. Our platform analyzes your design and returns pricing within 24 hours, including DFM feedback, material options, and lead time estimates.

For CNC machining and sheet metal, we support quantities starting from 1 piece — ideal for prototypes and bridge production. Die casting and powder metallurgy have higher MOQs (typically 500+) due to tooling investment. We'll recommend the most cost-effective approach for your volume.

Prototypes: 5–10 business days. Production tooling + first run: 3–6 weeks. Repeat production: 2–4 weeks. Expedited services available for time-critical projects.

Yes. We offer full logistics management with FOB, CIF, and DDP terms. Sea freight to US ports takes 3–5 weeks; air freight 5–7 days. All export documentation and customs clearance is handled by our team.

Our supplier network supports: CNC Machining (3, 4, and 5-axis, ±0.005mm), Sheet Metal Fabrication (laser cutting, stamping, bending, welding), Die Casting (aluminum & zinc), Injection Molding, Powder Metallurgy, and Surface Finishing (anodizing, plating, powder coating, passivation).

We process 50+ materials including aluminum alloys (6061, 7075, ADC12), stainless steels (304, 316L, 17-4PH), tool steels, carbon steels, brass, copper, titanium, and engineering plastics (ABS, Nylon, POM, PEEK, Ultem). See our materials library for full specs.

Yes. Our network includes IATF 16949 and AS9100 certified facilities. We follow PPAP, FMEA, SPC, and AQL inspection protocols. Every project gets a dedicated quality engineer.

Every quote includes a free Design for Manufacturability review. Our engineers flag potential issues, suggest cost-saving modifications, and recommend optimal processes — before you commit to production.

Multi-stage quality system: Supplier qualification (on-site audits, capability assessments), First Article Inspection (PPAP with full dimensional reports), In-process monitoring (photo/video updates, SPC), Final inspection (CMM, surface roughness, hardness testing), and Batch certification with every shipment.

We guarantee conformance to agreed specifications. Non-conforming parts are reworked or remade at our cost. Our on-site QC team catches issues before shipment — our reject rate at incoming inspection is under 0.5%.

Yes. Every batch ships with a Certificate of Conformance, dimensional inspection report, and material certifications. For critical applications, we can provide CMM reports, X-ray inspection, and third-party lab testing.

Yes. We execute NDAs before reviewing any proprietary designs, and all our supplier agreements include strict IP protection clauses. We can use your NDA template or provide ours.

Parts manufactured in Vietnam are subject to significantly lower tariffs than Chinese imports under current US trade policy. Vietnam has MFN (Most Favored Nation) status and is exempt from Section 301 tariffs — meaning standard duty rates apply instead of the 25%+ surcharges on Chinese goods. We help clients navigate tariff classifications and optimize landed costs.

Tariff savings — avoid Section 301 tariffs (up to 25%). Cost competitiveness — 20–40% lower labor costs. Risk diversification — reduce single-country dependency. Trade agreements — Vietnam is part of CPTPP and EVFTA. Manufacturing capacity — billions in FDI flowing into precision manufacturing.

Yes — this is one of our core services. We handle supplier identification, qualification, sample production, quality system setup, and production ramp-up. Our bilingual team manages the entire transition to minimize disruption.

Our team is made up of mechanical engineers and certified quality professionals who work on-site in Vietnam, not brokers sitting behind a desk. We own the quality process from quote to delivery and you get full visibility into every step.

Our project management and quality oversight is built into part pricing — no consulting fees, no retainers, no surprises. You get a single all-in quote that covers manufacturing, QC, and logistics coordination.

Most of our clients are repeat customers with regular production schedules. We manage supplier capacity planning, inventory programs, blanket orders, and kanban arrangements. Our platform tracks every order and provides real-time visibility.