Quality & Inspection Guide

Pre-Shipment Inspection (PSI)
Stop Defects Before They Cross the Ocean

When goods leave Vietnam, your leverage disappears. Pre-Shipment Inspection is your last on-the-ground checkpoint β€” verify quality, dimensions, labeling, packaging, and Country of Origin before the container is sealed.

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Section 301 Tariff Alert: US Customs and Border Protection (CBP) increasingly scrutinizes shipments claiming Vietnam origin to avoid the 25–145% China tariff. A PSI with COO documentation verification is your proof of genuine Vietnamese manufacture β€” and your defense if CBP questions the shipment.

What Is Pre-Shipment Inspection?

Pre-Shipment Inspection (PSI) β€” also called Pre-Shipment Quality Inspection or Final Random Inspection (FRI) β€” is an independent quality check performed at the factory when production is 80–100% complete, before goods are loaded into containers for export.

An inspector visits the factory, selects a random sample of finished units using internationally standardized AQL (Acceptable Quality Level) sampling tables, and checks against your approved specifications: dimensions, appearance, function, labeling, packaging, and documentation.

The inspector produces a detailed PSI report with photos and measurements. If the batch passes, shipment proceeds. If it fails, corrective action is required before loading.

When PSI Happens in Your Order Flow

1
PO Issued
You place the order with factory
2
FAI / First Article
First production parts approved
3
Mass Production
Full production run in progress
4
PSI Triggered (80–100% done)
Inspector visits factory
5
Pass/Fail Decision
Ship if passed; rework if failed
6
Container Loading
Goods shipped to US port
7
US Customs Clearance
COO docs reviewed by CBP

PSI vs FAI vs PPAP

Three quality tools. Three different moments. All three working together protect your supply chain.

Attribute PPAP FAI PSI ← This Guide
When it happens Before mass production begins First production parts End of each production run
What it checks Process capability, FMEA, control plan, documentation First parts vs engineering drawing Finished goods batch vs approved specs
Who is checked Supplier process & system First article parts (physical) Random sample of finished units
Frequency Once per part/process qualification Once per new tool/supplier/change Every shipment (or periodic)
AQL sampling No No β€” all dimensions measured Yes β€” ISO 2859 / MIL-STD-1916
COO documentation check Partial Partial Yes β€” full COO verification
Managed by Dewin βœ… Yes βœ… Yes βœ… Yes

What Dewin PSI Covers

Dewin's on-ground team follows a structured 8-category PSI checklist. Every inspection produces a photographic report you can share with your team and customs broker.

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Dimensional Verification

  • βœ“ Critical dimensions vs drawing
  • βœ“ GD&T callout spot checks
  • βœ“ Caliper / CMM / VMM measurement
  • βœ“ Tolerance conformance record
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Visual & Cosmetic

  • βœ“ Surface finish & texture
  • βœ“ Color comparison (delta-E where applicable)
  • βœ“ Burrs, scratches, dents, voids
  • βœ“ Plating / coating uniformity
βš™οΈ

Functional Testing

  • βœ“ Fit & assembly check
  • βœ“ Torque / pull-out / load test
  • βœ“ Electrical continuity (where applicable)
  • βœ“ Sealing & leak tests
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Packaging & Labeling

  • βœ“ Inner / outer carton condition
  • βœ“ Label accuracy & legibility
  • βœ“ Part numbers & revision levels
  • βœ“ Qty per carton vs PO
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Documentation Check

  • βœ“ Material certs vs spec
  • βœ“ RoHS / REACH compliance docs
  • βœ“ Heat treatment / plating records
  • βœ“ Test reports from factory QC
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Country of Origin (COO)

  • βœ“ Certificate of Origin review
  • βœ“ Substantial transformation confirmation
  • βœ“ No transshipment evidence
  • βœ“ Invoice / packing list alignment
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AQL Sampling

  • βœ“ ISO 2859-1 / MIL-STD-1916 tables
  • βœ“ AQL 2.5 standard (AQL 1.0 optional)
  • βœ“ Sample size per order qty
  • βœ“ Accept/reject decision documented
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Photographic Evidence

  • βœ“ Factory floor production photos
  • βœ“ Packing process photos
  • βœ“ Defect closeups (if found)
  • βœ“ Final sealed carton photos

AQL Sampling Reference

AQL (Acceptable Quality Level) determines how many units are inspected and what defect rate is acceptable. Dewin defaults to AQL 2.5 General Inspection Level II β€” the global industry standard for most manufactured goods.

Order Qty Sample Size AQL 2.5 β€” Accept If Reject If AQL 1.0 (Critical)
51–90 units130 defects1+ defectAccept 0 / Reject 1
91–150 units201 defect2+ defectsAccept 0 / Reject 1
151–280 units322 defects3+ defectsAccept 0 / Reject 1
281–500 units503 defects4+ defectsAccept 1 / Reject 2
501–1,200 units805 defects6+ defectsAccept 2 / Reject 3
1,201–3,200 units1257 defects8+ defectsAccept 3 / Reject 4
3,201–10,000 units20010 defects11+ defectsAccept 5 / Reject 6

Abbreviated reference. Based on ISO 2859-1 General Inspection Level II. Defect counts shown are for Major defects. Critical defects (safety, functional failure) are always zero-tolerance.

Why PSI Matters for Vietnam Sourcing

The cost of fixing a defect explodes once goods leave the factory. PSI catches problems when correction is still cheap.

Fix Cost: Low

At the Factory (Before PSI Fails)

  • β€’ Sort good/bad units in-factory
  • β€’ Rework at factory cost
  • β€’ Replace batch before loading
  • β€’ Factory bears cost for their defect
Fix Cost: Medium–High

In Transit / At Port

  • β€’ Cargo recall or divert
  • β€’ Re-inspection at warehouse
  • β€’ Customs holds add delay & storage fees
  • β€’ You bear most costs at this stage
Fix Cost: Very High

After US Delivery

  • β€’ Sort labor at your facility
  • β€’ Return shipping to Vietnam
  • β€’ Customer complaints / chargebacks
  • β€’ Production line downtime if parts missing

πŸ›‘οΈ PSI + Section 301 Tariff Protection

With 25–145% Section 301 tariffs on Chinese-origin goods, CBP is aggressively investigating Vietnam-origin claims for signs of tariff circumvention. A Dewin PSI report with COO documentation gives you:

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COO Documentation Package
Certificate of Origin, commercial invoice, packing list β€” all verified and aligned before shipment
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Substantial Transformation Evidence
Production photos, process records, and BOM verification showing genuine Vietnamese manufacture
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CBP Defense Package
If CBP questions the shipment, your PSI report is documented evidence of due diligence

Dewin's 6-Step On-Ground PSI Process

No remote or paper-based inspection. Dewin's team physically visits the factory.

01

Inspection Booking & Spec Upload

You share your approved drawings, specifications, AQL level, and any special requirements. Dewin schedules the inspector with a 48–72 hour lead time after production completion notification.

02

Factory Visit & Production Verification

Inspector arrives when production is 80–100% complete. Confirms qty produced vs PO, reviews factory's internal QC records, checks raw material certs and process traveler.

03

Random Sampling per AQL Tables

Inspector selects units randomly from finished goods inventory (not factory-picked). Sample size per ISO 2859-1 General Level II. For critical parts, AQL 1.0 with 100% check of critical features.

04

8-Category Inspection Execution

Dimensional checks, visual inspection, functional testing, labeling/packaging verification, documentation review, and COO documentation verification. All findings photographed and recorded.

05

Pass/Fail Decision & Report

Inspector issues Pass/Fail decision on-site. Full report with photos, measurements, AQL tally, and defect classification (critical / major / minor) delivered within 24 hours. You receive the report before shipment is authorized.

06

Corrective Action or Ship Authorization

If Pass: shipment authorization issued. If Fail: Dewin negotiates corrective action with factory, re-inspection scheduled. If critical defects found, Dolphin audit escalation process triggered.

PSI Requirements by Manufacturing Process

Each manufacturing process has process-specific inspection points. Dewin's inspectors are trained on all major processes in our factory network.

Process Key PSI Checks Equipment Used Section 301 Tariff (China)
CNC Machining Critical dimensions, surface finish (Ra), thread gauging, GD&T callouts, material cert verification Caliper, CMM/VMM, thread gauge, profilometer 25% (HTS Ch. 73/84)
Die Casting Wall thickness, porosity check, dimensional conformance, surface finish, plating adhesion Caliper, X-ray (if specified), visual standard 25% (HTS Ch. 76)
Injection Molding Color delta-E, sink marks, warpage, dimensions, gate vestige, labeling Color comparison machine, caliper, visual standard 25–145% (HTS Ch. 39/85)
Sheet Metal Bend angles, hole positions, flatness, edge finish, surface coating Angle gauge, caliper, coating thickness gauge 25% (HTS Ch. 73)
Stamping Part dimensions, burr height, flatness, material hardness, plating / e-coat Caliper, hardness tester, coating gauge 25% (HTS Ch. 73)
Forging Profile dimensions, grain flow verification, mechanical properties, heat treatment cert Caliper, hardness tester, material cert review 25% (HTS Ch. 73)
Assembly Sub-component fit, torque values, function test, BOM conformance, labeling/packaging Torque wrench, functional fixture, visual checklist 25–145% (varies by HTS)

All tariff rates shown are Section 301 China-origin rates. Vietnam-origin goods: $0 Section 301 tariff. Subject to change β€” verify current rates with your customs broker.

Dewin PSI vs Unverified Sourcing

What happens when you source without an on-ground inspection partner?

Factor Dewin PSI No PSI / Self-Managed
Defect discovery At factory β€” before loading After delivery β€” too late
Corrective action cost Factory bears cost of their defects You bear return shipping + sorting
AQL methodology ISO 2859-1 standardized sampling Ad hoc or none
COO documentation check Full review before shipment No review β€” CBP risk
Photographic evidence Full photo report every shipment Factory self-reported (unverified)
Section 301 defense Documented due diligence package No documentation if CBP audits
Lead time impact 24-hour report turnaround Weeks of dispute after delivery
Factory accountability Non-conformance on record Factory denies after shipment

Pre-Shipment Inspection FAQ

What is a Pre-Shipment Inspection (PSI)?
A PSI is a quality check performed at the factory after production is 80–100% complete but before goods are loaded for shipment. An inspector randomly samples finished units using AQL tables and verifies dimensions, appearance, function, labeling, packaging, and Country of Origin documentation.
What is the difference between PSI, FAI, and PPAP?
FAI verifies the first production parts at the start of production. PPAP documents your supplier's process capability before mass production. PSI verifies each finished goods batch at the END of each production run, before loading. All three together give you complete quality coverage.
What AQL level should I specify?
AQL 2.5 General Level II is the global standard for most manufactured goods. For safety-critical or precision parts (medical, aerospace, automotive), specify AQL 1.0 or tighter. Dewin defaults to AQL 2.5 and can tighten to AQL 1.0 on request.
Does PSI include Country of Origin verification for Section 301 compliance?
Yes. Every Dewin PSI for US-bound shipments includes COO documentation review β€” verifying Certificate of Origin, commercial invoice, packing list alignment, and evidence of substantial transformation in Vietnam. This protects you if CBP questions the shipment.
What happens if a PSI fails?
If defects exceed the AQL threshold, Dewin works with the factory to sort, rework, or replace the affected units before shipment. We document the failure and negotiate corrective action at the factory's cost. Shipment is held until the batch passes re-inspection.

Don't Let Defects Cross the Ocean

Dewin's on-ground team in Vietnam conducts PSI for every shipment β€” with AQL sampling, COO verification, and a 24-hour photographic report. Your last line of quality defense before the container is sealed.

βœ“ On-ground team in Vietnam βœ“ 179+ audited factory network βœ“ 24-hour PSI report βœ“ Section 301 COO documentation